Effective Date: August 14, 2024
100% Satisfaction Guarantee: Your Peace of Mind, Our Promise
We take pride in delivering top-notch hosting services to our customers.
To demonstrate our confidence, we offer a 45-day money-back guarantee. If you are not completely satisfied with our hosting services within the first 45 days, we will refund your payment in full.
Key Points of Our Guarantee:
45-Day Money-Back Period: This guarantee is valid for 45 days from the date of your initial purchase. During this period, if you are not satisfied with our services, you can request a full refund.
No Hassle Refunds: We believe in making things simple for our customers. If you choose to request a refund, there will be no hassle, and no questions asked—just really good hosting or your money back.
There are some exceptions:
Non-Refundable Services: Certain products and services are not covered by our 45-day money-back guarantee. These include domain names, custom design and development, SSL certificates, and other add-on services.
Setup Fees: Any setup fees associated with the initial setup of your hosting service are non-refundable.
Special Promotions: Services purchased under special promotions or discounts may be non-refundable, as specified in the promotional terms.
Usage Violations: Accounts found to be in violation of our Acceptable Use Policy, including our spam policy, or other terms of service are not eligible for refunds.
Requesting a Refund: To request a refund, you must cancel your service and submit a refund request through the Client Portal within the 45-day period. Our support team will process your request, and we will issue a full refund to the original payment method.
Applicability: This guarantee applies to new customers and new hosting accounts only. It does not apply to renewals, add-ons, or other services.
Your satisfaction is our top priority. We stand by our commitment to providing reliable, high-quality hosting services.
With ReallyGoodHost.com, you can rest assured that you’re in good hands.
If you have any questions about this policy, please feel free to contact our support team.