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Acceptable Use Policy

Our Acceptable Use Policy sets the guidelines for using our services. It ensures a secure, fair, and positive experience for all users.

Please review it to understand your responsibilities and our expectations.

Effective Date: August 14, 2024

We’re committed to providing a reliable, secure, and friendly hosting environment. To ensure the best experience for all our customers, we’ve established this Acceptable Use Policy (AUP). By using our services, you agree to adhere to this policy.

1. Prohibited Content and Activities

To maintain a positive and secure environment, the following types of content and activities are strictly prohibited on our platform:

  • Illegal Activities: Any activity that violates local, state, national, or international law is prohibited. This includes but is not limited to distributing pirated software, engaging in fraud, or violating export laws.
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  • Hate Speech and Discrimination: Content that promotes violence, discrimination, or hatred based on race, ethnicity, gender, religion, sexual orientation, or disability will not be tolerated.
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  • Malware and Phishing: Distributing malicious software, engaging in phishing activities, or any other form of hacking is strictly forbidden.
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  • Child Exploitation: We have a zero-tolerance policy for content that exploits or abuses children, including child pornography.
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  • Spam: Unsolicited bulk emails, postings, or any other form of spam are prohibited. This includes using our servers to send mass emails or to promote spam.
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  • Resource Abuse: Activities that use an unreasonable amount of server resources, such as running intensive processes without prior approval, are prohibited.
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  • Infringing Content: Uploading or sharing content that infringes on intellectual property rights, such as unauthorized music, videos, software, or other copyrighted material, is not allowed.

 

2. Security

Maintaining the security of our network is paramount. Users are prohibited from:

  • Attempting to Access Unauthorized Systems: Any attempt to probe, scan, or test the vulnerability of our systems or network without authorization is prohibited.
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  • Interference with Services: Intentionally disrupting the services provided by ReallyGoodHost.com, including denial of service attacks, will result in immediate termination of services.
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  • Security Vulnerabilities: If you identify a security vulnerability, please report it to us immediately. Do not exploit or share the vulnerability with others.

 

3. Content Management

Users are responsible for all content stored or transmitted via their account. We reserve the right to:

  • Monitor Content: While we do not actively monitor all content, we may review content if we suspect a violation of this AUP.
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  • Remove Content: We reserve the right to remove any content that violates this policy, without prior notice.
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  • Report Illegal Content: We will cooperate with law enforcement agencies and report any illegal content or activities found on our network.

 

4. Fair Usage Policy

To ensure a fair distribution of resources, we may implement fair usage policies. If your usage exceeds reasonable limits, we may:

  • Limit Bandwidth or Disk Space: We may limit your bandwidth or disk space usage to ensure fair usage for all customers.
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  • Charge Additional Fees: If your usage consistently exceeds limits, additional fees may be applied.

 

5. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate this AUP. Actions that may lead to suspension or termination include but are not limited to:

  • Repeated Violations: Continuous or severe violations of this AUP.
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  • Non-Compliance: Failure to comply with our requests to correct AUP violations.
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  • Immediate Threat: If your account poses an immediate threat to the security or stability of our network, we may suspend it without prior notice.

 

6. Reporting Violations

If you believe that a violation of this AUP has occurred, please report it to us at [contact information]. We will investigate and take appropriate action.

7. Changes to this Policy

We may update this AUP from time to time. Changes will be effective upon posting to our website. We encourage you to review this policy regularly to stay informed.

8. Contact Us

If you have any questions about this AUP, please contact us. We’re here to help and ensure that our hosting services remain safe and reliable for everyone.

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